You are free to exchange eligible items at any of our locations.
Otherwise, items must be returned for a refund (click here to see how), and the new item purchased.
Online Returns Policy:
Unwashed, unworn, or defective merchandise may be returned by mail if we receive the item within 14 days of the original purchase. Returns may take up to 14 days to process. Refunds can be issued in the form of store credit or original payment. Shipping will be refunded only if we sent the wrong item, or if the item sent is defective. Due to the costly nature of shipping, international returns must be shipped at the customers' expense.